Help Centre
Frequently Asked Questions
Everything you need to know about generating Kundalis, booking consultations, understanding Panchang timings and getting the most from your Astrology experience.
Category
Kundali & Charts
Our charts use Swiss Ephemeris astronomical data — the same standard employed by professional Jyotishis. Accuracy depends on precise birth time and place; even a few minutes can shift the Ascendant, so we recommend verifying your birth certificate details.
Registered members can save unlimited Kundalis to their dashboard and revisit them anytime. PDF export is available for premium consultations and saved charts from your account settings.
Category
Consultations
Go to Consultation, pick an available date and time slot, pay securely, and your session is confirmed. You will receive booking details in your dashboard.
Your satisfaction matters. Contact support within 24 hours with session details. Eligible cases receive a review, credit or partial refund according to our fair-use consultation policy.
Category
Account & Privacy
Absolutely. Birth details and consultation records are encrypted and never sold to third parties. Only you and authorised Astrology staff for support can access your data. Read our Privacy Policy for full details.
Yes. Use OTP login with your registered mobile number for a quick, secure sign-in without remembering passwords.
Still Have Questions?
Our support team is available seven days a week to help you with bookings, technical issues and astrology guidance.